Hi there! 👋 If you'd like to sync messages with Papercups in other channels, you'll need to manually add the Papercups app to them. You can do this by going to the channels you want to sync, typing

/app

in the message box, clicking on "*Add apps to this channel*", and selecting the Papercups app. (If that doesn't work, try following these instructions: https://slack.com/help/articles/202035138-Add-apps-to-your-Slack-workspace) Thanks for trying us out! 🚀