Hi LiveKit team! I'd like to request access to the...
# cloud
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Hi LiveKit team! I'd like to request access to the WhatsApp Business Calling Connector for my LiveKit Cloud project. Project details: • Project name / slug: zapclient-6bdu7pne What I need enabled: • livekit.Connector/AcceptWhatsAppCall (inbound — receive WhatsApp calls) • • livekit.Connector/InitiateWhatsAppCall (outbound — call WhatsApp users) • Current status: I already have everything wired up on my side: • Meta WhatsApp Business Calling API is already enabled on my phone number (+55 61 9866-6607, phone_number_id 1056253430896876), with voice calls toggled ON in WABA settings. • • My backend (Supabase Edge Functions) is calling POST {LIVEKIT_URL}/twirp/livekit.Connector/AcceptWhatsAppCall with the correct camelCase payload (sdp, whatsappApiKey, whatsappCallId, whatsappPhoneNumberId, whatsappCloudApiVersion, roomName, participantIdentity) and a valid server JWT signed with my LIVEKIT_API_KEY / LIVEKIT_API_SECRET. • • The endpoint is reachable but returns:HTTP 403 — "whatsapp call is not enabled for this project" • • An operator-side CallPanel is already built (LiveKit JS SDK) ready to join the room as soon as the Connector accepts the SDP. • Use case: We're a Brazilian customer-engagement platform (ZapClient) running on top of WhatsApp Business API. We need both directions: 1. Customers calling our business number → operator answers in browser. 2. 3. Operator clicks "Call" on a chat → outbound WhatsApp call to the customer. 4. Could you please enable the WhatsApp Connector feature flag (Accept + Initiate) for the project above? Happy to provide any additional info. Thanks a lot!
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Hi Cristiano Cabral, ⚠️ This channel will be deleted soon ⚠️ Please use our new community at https://community.livekit.io for technical discussions and to post technical questions. The Slack community is not going away, but we are migrating technical questions to our new forum. Please see full details here.