Thanks — this is helpful context. You said you’re an early-stage startup building a Voice AI Agent on LiveKit and you need more concurrency and recording capacity (like credits). Here’s what you can do and the options available.
Acknowledgement
• You’re asking about increasing concurrent agent sessions, inference concurrency, and recording minutes (credits) for your account to support higher load.
What LiveKit provides right now
• LiveKit’s plans include monthly concurrency and recording allotments:
◦ Build (free): 5 concurrent agent sessions, 1,000 recording minutes included, WebRTC concurrent connections 100.
◦ Ship ($50/mo): 20 concurrent agent sessions, 5,000 recording minutes included, WebRTC concurrent connections 1,000.
◦ Scale ($500/mo): up to 600 concurrent agent sessions, 50,000 recording minutes included, WebRTC concurrent connections 5,000.
◦ Enterprise (custom): concurrency and recording limits are customizable, with volume pricing, capacity expansion, dedicated support, and SLA.
• Inference concurrency (LLM/STT/TTS calls) is limited by plan:
◦ Build: 5
◦ Ship: 20
◦ Scale: 50
◦ Enterprise: customizable
• Recording minutes beyond the included allotment are billed at $0.005 per minute on the self-serve plans.
• On self-serve plans inference concurrency is a hard cap and can only be raised by moving to a higher plan.
Recommended next steps for your startup
1. Estimate needs
◦ Roughly estimate peak concurrent agent sessions, expected inference concurrency (LLM/STT/TTS calls per second), and monthly recording minutes. That will make it clear which tier fits or whether you need Enterprise.
1. Short-term: upgrade plan
◦ If your current plan is Build or Ship, upgrading to Ship or Scale gives much higher concurrency and included recording minutes immediately.
1. If you need custom capacity or better pricing
◦ Move to Enterprise (custom) to get higher concurrency limits, volume pricing, and the ability to negotiate capacity suited to your traffic pattern.
1. Cost control options
◦ Use the included minutes efficiently and trim unnecessary recordings or use selective recording strategies to manage costs until you secure a higher tier.
If you’d like, I can help with the next step
• Tell me your current plan and provide approximate numbers for:
◦ Peak concurrent agent sessions you expect
◦ Peak inference concurrency needed
◦ Estimated monthly recording minutes
I’ll recommend the most cost-effective plan (Build/Ship/Scale/Enterprise) and outline practical ways to reduce recording costs while you scale.
Sources:
Pricing | LiveKit |
How much can LiveKit scale? | LiveKit