I checked my LiveKit dashboard and it showed that ...
# ask-ai
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I checked my LiveKit dashboard and it showed that we have two countries listed participating in my demos (USA and Argentina). I don't think I have anyone joining from Argentina. Could it be a possibility that someone is using VPN that shows Argentina?
t
Thanks for reaching out, Ganesh. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
Thanks — I’m replying about why your dashboard shows Argentina and whether a VPN could cause that. Yes — LiveKit determines participant location from the IP address the client presents. If a participant is connected through a VPN whose exit server is in Argentina, their IP will resolve to Argentina and the dashboard will show that country. IP-based geolocation can also occasionally be incorrect for other reasons, but VPNs are the most common explanation. What you can do next • Ask participants if they’re using a VPN or privacy/proxy service and, if appropriate, have them disable it for a test call. • If you need to verify a specific session, tell me the room name and approximate time of the join and I can help look into that session’s details. • If you prefer a longer-term approach, I can outline options for logging or collecting additional metadata (for example, client-supplied location fields) to help disambiguate IP-based location in future demos. Let me know which of the above you’d like to try or share the room/time info and I’ll help investigate. Sources: Firewall Tips | Privacy Policy | LiveKit