Thanks — I’m responding about when it makes sense to move from the Scale plan to Enterprise.
Here are the main “breaking points” and factors customers use to decide to upgrade:
•
You hit hard concurrency caps
◦ Inference concurrency is capped on self-serve plans. If you need more than 50 concurrent inference sessions, you must move to Enterprise.
◦ Agent session concurrency on Scale is capped at 600 concurrent agent sessions. If you need more, Enterprise supports unlimited concurrency with pre-allocated capacity on request.
◦ WebRTC concurrent connections on Scale are up to 5,000. If you need consistently higher concurrent connections, Enterprise offers larger or custom allocations and SLAs.
•
You need features only available on Enterprise
◦ Dedicated regional capacity, private networking, or specific compliance controls.
◦ Single-sign on (SSO), stricter SLAs, dedicated support/response guarantees, and other account-level controls.
◦ Volume pricing, inference discounts, and the ability to link multiple projects under one subscription.
•
You require predictable capacity or contractual guarantees
◦ If you need reserved capacity, guaranteed throughput, or an SLA for uptime/latency, Enterprise provides those contractual options.
◦ Teams with regulatory/compliance requirements or who want private networking typically move to Enterprise.
•
You want custom billing, pricing, or account structure
◦ If your expected usage and spend make custom pricing or volume discounts beneficial, Enterprise lets you negotiate rates and structure billing across multiple projects.
What I can help with next
• If you share your typical or projected usage (monthly minutes, peak concurrent connections, concurrent inference sessions, or regions), I can point to which specific caps you’re likely to hit and whether Scale will still fit.
• If you want, I can outline what questions to ask your account team to get a clear Enterprise quote (e.g., reserved capacity, SLA terms, minimum commitment).
Which would you prefer — share your usage numbers, or get a short checklist of questions to ask for an Enterprise quote?
Sources:
How much can LiveKit scale? | LiveKit |
Pricing | LiveKit |
Structuring development and test environments | LiveKit |
Build voice, video, and physical AI | LiveKit