jolly-sunset-79340
02/14/2026, 6:35 PMtall-airline-16756
02/14/2026, 6:35 PMtall-airline-16756
02/14/2026, 6:36 PMlivekit-server logs and the output of the health endpoint (GET /health)?
◦ Were there any recent configuration or network changes to the server or DNS?
• If you’re using the SDK (web/mobile): which browser/OS or mobile device and which SDK version? Are there console or network errors you can copy?
• Does the problem affect all users/rooms or only specific rooms or participants? If specific, share a room name or participant ID (if available).
• Have you checked any status pages (your hosting provider or LiveKit status) and found anything?
Once you share those details I’ll walk through targeted troubleshooting steps or escalate to operations with the exact diagnostics needed. If you prefer, start by pasting the HTTP error or a screenshot — that often narrows the cause quickly.