We are onboarding a new telephony partner, however on integrating with livekit it is creating two rooms for outbound calls. For example, when we intiate outbound call from Livekit, it goes to telephony then it triggers an inbound call to agent and hence two rooms are created. But as its inbound call the agent doesn't have the context. How to solve for this?

So when you make an outbound call from LiveKit the telephony provider then initiates an inbound call to LiveKit? Why does it do that? What is your usecase?

That's how they have setup, I guess because they integrated from inbound perspective use case. how can they tweak it to fix it?

I really don't understand this use case. But I guess tell not not to loop back the call?

Our use case is simple i.e. outbound calling but when we are integrating it's creating two legs one outbound and one inbound and we are able to hear the agent through inbound leg.

Why is there an inbound leg?