I wanted to ask for guidance on the best way to ca...
# cloud
b
I wanted to ask for guidance on the best way to capture transcripts for both the user and the agent. Currently, I’m using
UserStateChanged
/
AgentStateChanged
events for timestamps and
ConversationItemAdded
for the text, but I’m not confident this is fully reliable. Could you please advise on the LiveKit-recommended approach for accurately capturing conversation text (both user and agent) with aligned timestamps? Any examples or best practices would be very helpful.