Hello, is there a way to know why PCAPs are not available on some calls in dashboard?

I am not sure of the causes. But the team is looking into making sure they are all available. Curious if you know which region SIP was on when you did not get the PCAP.

from the dashboard, i see US Central on most calls, but its hit or miss. Some have PCAP others don't.

Ok, that is what I was expecting. We are working on it.