During an ongoing agent session in a room ( I am u...
# ask-ai
f
During an ongoing agent session in a room ( I am using explicit dispatch ). If a user disconnects, then the agent is still there in the room for some time. So, if the user rejoins again, i am not dispatching the agent again as I am able to see that one agent is already there but that agent isn't responding to the user. I can see the following logs as soon as user leaves- 2025-08-20 133255,250 - DEBUG livekit.agents - session closed {"reason": "participant_disconnected", "error": null, "pid": 848, "job_id": "AJ_nXeSguRScspv"} 2025-08-20 133339,805 - INFO root - ignoring text stream with topic 'lk.chat', no callback attached {"pid": 848, "job_id": "AJ_nXeSguRScspv"} And when the user joins again, I see the following logs when user tries to interact - 2025-08-20 133339,805 - INFO root - ignoring text stream with topic 'lk.chat', no callback attached {"pid": 848, "job_id": "AJ_nXeSguRScspv"} Explain why is agent not responding in the case of user - reconnect. My understanding is that the agent should either leave the room Or if it is still there, it should be responding!
t
Thanks for reaching out, Tushar. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
Hey there! To get to the bottom of why the agent isn’t responding after a user reconnects, could you help me out with a few details? • How are you currently managing agent dispatch when users reconnect? • Are you using token-based dispatch or handling it manually through the API? • Is the agent name set up correctly in both your agent worker and dispatch configuration? Sources: Dispatching agents | LiveKit Docs | Agent dispatch | LiveKit Docs | SIP troubleshooting guide | LiveKit Docs
f
1. i am currently listening to the webhook events. I listen to the evnet of when a user joins a room. And if there is no agent in that room already I dispatch the agent otherwise I do nothing. 2. I am handling it manually through api 3. Name is setup correctly I am sure of that, otherwise agent wouldn't have joined at all
t
To help figure out why the agent stops responding after a user reconnects, could you share a bit more info with me? • How does your agent handle
participant_connected
and
participant_disconnected
events? • Which webhook events are you currently working with? • Have you noticed any error messages or logs when the agent stops responding? Sources: livekit/src/room/mod.rs | VoicePipelineAgent | LiveKit Docs | Web and mobile frontends | LiveKit Docs | Connecting to LiveKit | LiveKit Docs | src/room/events.ts
f
1. In the agent worker side I am not doing anything about
participant_connected, participant_disconnected
events, I only listen to webhook events on another server which handles agent dispatch. 2. Its called - participant_joined event I also check the type of participant that has joined 3. Not particularly, no!
t
Hey there! It looks like the issue might be tied to how your webhook handles the reconnection process. No worries though—here are a few friendly tips to help make sure your agent responds smoothly after a user reconnects: • Webhook Event Handling: Double-check that your webhook can tell the difference between when a participant joins for the first time and when they’re reconnecting. The
participant_joined
event can pop up during reconnections, so your logic should make sure the agent’s state is updated or re-dispatched if needed. • Agent Re-dispatch: It might be helpful to add some logic that explicitly re-dispatches the agent whenever a user reconnects. You can do this using the
AgentDispatchClient
or similar API calls. • Connection State Monitoring: Keep an eye on the agent’s connection status to make sure it stays active and ready after a reconnection. If the agent gets interrupted during this process, it might need to be re-initialized. • Metadata Usage: Try using metadata in your dispatch logic to keep track of and manage how the agent behaves dynamically. This can be a great way to tailor responses based on reconnection situations. If you want a hand implementing these tweaks or need help debugging any part of your webhook logic, just give me a shout—I’m here to help! Sources: Live Conversations with AI using ChatGPT and WebRTC | examples/webhooks-http/README.md | Agent dispatch | LiveKit Docs | events/event_emitters.py | pkg/rtc/room.go