I'm trying to integrate with ringover for sip trun...
# ask-aia
average-architect-28889
08/20/2025, 1:37 PMI'm trying to integrate with ringover for sip trunking and getting Auth retry attempts error but all credentials are correct but ky livekit is in free version
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tall-airline-16756
08/20/2025, 1:37 PMThanks for reaching out, giri. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
tall-airline-16756
08/20/2025, 1:39 PMHey there! To help you out with the "Auth retry attempts" error you're seeing during your Ringover SIP trunk setup, could you share a bit more info?
• Are you setting up inbound trunks, outbound trunks, or both?
• What exact error message or SIP status codes are popping up (like 401, 407)?
• Do you know which authentication method Ringover needs?
• Which region are you working in, and does Ringover have any specific requirements there?
Once I have these details, I’ll be in a much better spot to help you sort this out quickly.
Sources: SIP overview | LiveKit Docs | pkg/sip/outbound.go | SIP troubleshooting guide | LiveKit Docs | lib/livekit/sip_service_client.rb | SIP Integration | livekit/livekit_composite | DeepWiki
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average-architect-28889
08/20/2025, 1:59 PMNo such error
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tall-airline-16756
08/20/2025, 2:00 PMThanks for clearing that up! Since there isn’t a specific error message, could you help me understand if the "Auth retry attempts" issue might be related to any of these?
• Maybe incorrect credentials (like username or password) for the SIP trunk?
• Or could it be network connectivity hiccups between LiveKit and Ringover?
• How about the setup of inbound or outbound trunks?
Also, are you using the free version of LiveKit for this integration? If that’s the case, some advanced features or settings might not be available. Just let me know, and I’ll be happy to guide you through the next steps!