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# helpdesk
s
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p
hi! it’s hard to tell without more infos, we’d need livekit debug logs to know what’s going on and preferably a minimal reproduction repository
m
user side logs => when user leave from current video call
creator side logs => when user leave
user side logs => when user rejoin call
creator side logs => when user rejoins
@polite-kilobyte-67570 Sir i attached the screenshot of all the logs. can you please check now
am getting this issue on live website. On localhost its working fine @polite-kilobyte-67570
p
thanks for the logs, I cannot tell from the screenshots what might be going on. If the issue is only happening on the live website, there might be a race somewhere. But that’s just a wild guess. Would need a minimal reproduction from you where a user joins -> leaves -> rejoins and the issue is present. You can start from our client-sdk-js sample for that.
m
ok