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# helpdesk
s
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p
And these are livekit server logs:
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2023-10-02T07:10:18.064Z        INFO    livekit.room    rtc/room.go:368 new participant joined  {"room": "event.1", "roomID": "RM_UjZiWdeW24x8", "pID": "PA_fsSbKHV2CF3D", "participant": "zdeno.chara@nhl.com", "protocol": 9, "options": {"AutoSubscribe":true}}
2023-10-02T07:10:18.064Z        INFO    livekit rtc/participant.go:839  SetMigrateState {"room": "event.1", "roomID": "RM_UjZiWdeW24x8", "participant": "zdeno.chara@nhl.com", "pID": "PA_fsSbKHV2CF3D", "remote": false, "state": "MIGRATE_STATE_COMPLETE"}
2023-10-02T07:10:18.064Z        INFO    livekit.room    rtc/room.go:297 participant state changed       {"room": "event.1", "roomID": "RM_UjZiWdeW24x8", "state": "JOINED", "participant": "zdeno.chara@nhl.com", "pID": "PA_fsSbKHV2CF3D", "oldState": "JOINING"}
2023-10-02T07:10:18.066Z        INFO    livekit service/rtcservice.go:298       new client WS connected {"room": "event.1", "roomID": "RM_UjZiWdeW24x8", "participant": "zdeno.chara@nhl.com", "pID": "PA_fsSbKHV2CF3D", "remote": false, "connID": "CO_mbccrMQsaXUJ", "reconnect": false, "reconnectReason": "RR_UNKNOWN", "adaptiveStream": false}
2023-10-02T07:10:28.096Z        INFO    livekit service/rtcservice.go:374       exit ws read loop for closed connection {"room": "event.1", "roomID": "RM_UjZiWdeW24x8", "participant": "zdeno.chara@nhl.com", "pID": "PA_fsSbKHV2CF3D", "remote": false, "connID": "CO_mbccrMQsaXUJ", "wsError": "websocket: close 1005 (no status)"}
2023-10-02T07:10:28.096Z        INFO    livekit service/rtcservice.go:261       finishing WS connection {"room": "event.1", "roomID": "RM_UjZiWdeW24x8", "participant": "zdeno.chara@nhl.com", "pID": "PA_fsSbKHV2CF3D", "remote": false, "connID": "CO_mbccrMQsaXUJ"}
2023-10-02T07:10:28.096Z        INFO    livekit service/rtcservice.go:323       nothing to read from response source    {"room": "event.1", "roomID": "RM_UjZiWdeW24x8", "participant": "zdeno.chara@nhl.com", "pID": "PA_fsSbKHV2CF3D", "remote": false, "connID": "CO_mbccrMQsaXUJ"}
2023-10-02T07:10:28.096Z        INFO    livekit service/signal.go:167   signal stream closed    {"room": "event.1", "participant": "zdeno.chara@nhl.com", "connID": "CO_mbccrMQsaXUJ", "error": null}
2023-10-02T07:10:28.096Z        INFO    livekit routing/signal.go:136   signal stream closed    {"room": "event.1", "reqNodeID": "ND_a8xqEVws", "participant": "zdeno.chara@nhl.com", "connID": "CO_mbccrMQsaXUJ", "error": "stream closed"}
2023-10-02T07:10:28.096Z        INFO    livekit rtc/participant.go:552  closing disconnected participant        {"room": "event.1", "roomID": "RM_UjZiWdeW24x8", "participant": "zdeno.chara@nhl.com", "pID": "PA_fsSbKHV2CF3D", "remote": false}
2023-10-02T07:10:28.097Z        INFO    livekit rtc/participant.go:708  participant closing     {"room": "event.1", "roomID": "RM_UjZiWdeW24x8", "participant": "zdeno.chara@nhl.com", "pID": "PA_fsSbKHV2CF3D", "remote": false, "sendLeave": false, "reason": "JOIN_FAILED", "isExpectedToResume": false}
2023-10-02T07:10:28.097Z        INFO    livekit rtc/participant_signal.go:304   closing signal connection       {"room": "event.1", "roomID": "RM_UjZiWdeW24x8", "participant": "zdeno.chara@nhl.com", "pID": "PA_fsSbKHV2CF3D", "remote": false, "reason": "PARTICIPANT_CLOSE", "connID": "CO_mbccrMQsaXUJ"}
2023-10-02T07:10:28.097Z        INFO    livekit.room    rtc/room.go:297 participant state changed       {"room": "event.1", "roomID": "RM_UjZiWdeW24x8", "state": "DISCONNECTED", "participant": "zdeno.chara@nhl.com", "pID": "PA_fsSbKHV2CF3D", "oldState": "JOINED"}
d
sounds like your server isn't set up correctly. how are you running it? you can use the connection tester to validate the server setup first: https://livekit.io/connection-test
p
I have livekit-server in docker defined like this in docker-compose:
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livekit:
  image: livekit/livekit-server
  volumes:
    - ./docker/livekit.yaml:/livekit.yaml
  entrypoint: "/livekit-server --config /livekit.yaml --bind 0.0.0.0"
  ports:
    - 7880:7880
    - 7881:7881
    - 7882:7882/udp
My livekit.yaml is:
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port: 7880
rtc:
    udp_port: 7882
    tcp_port: 7881
    use_external_ip: false
    enable_loopback_candidate: false
keys:
    APIf********XbY: iQUI2g***************aYQCA
logging:
    json: true
    level: debug
Do you see anything suspicious in my setup? I will check the connection tester, thank you!
This is the result of connection test. What is interesting, why TCP / UDP tries to connect to this IP and not localhost? Could this be a problem? I enabled ports in firewall but problem persists.
d
In order to run via Docker, you either have to pass in the private IP address via 
--node-ip <ip>
or enable 
use_external_ip
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