Hi. I started a 7 days trial on linen.dev. Now I'm...
# main
v
Hi. I started a 7 days trial on linen.dev. Now I'm trying to set up a custom domain like
chat.my-domain.com
. But constantly getting the "Custom domain is not yet propagated or misconfigured, try again later or contact Linen support " error. I added the TXT record
_vercel
with
vc-domain-verify=chat.my-domain.com,xxxxxxxxxxxx
value in the
my-domain.com
DNS zone. Also tried
_vercel.chat
with the same value. It's not mentioned in the Linen UI, but from my understanding, I also should add a
chat
CNAME record with a
cname.vercel-dns.com
value in the
my-domain.com
DNS zone. I also checked that all records are correctly propagated. Can someone please can help me to resolve this issue?
e
hey @visortelle, could you please let me know what is the domain name you're trying to use?
v
Its chat.chillsubs.com
e
Screenshot 2023-08-17 at 08.08.02.png
I see you've tried multiple urls. It can take some time to propagate.
https://chat.chillsubs.com/ seems to work for me
v
Thank you for the quick fix! We didn't end up yet with this specific subdomain. Is it safe for us to change it later via UI or do you need to make some fixes in automation first?
e
It's safe to change it, you just need to verify the next subdomain as well.
We need to be more explicit about domain propagation time in the UI, it's out of our control :).
👍 1
v
I changed it to community.chillsubs.com, but nothing happened. We have 1-5 minutes TTL for these records, so probably it requires your involvement.
Checked. It works now.
e
seems to be live now, I didn't really do anything on my side. It's not instant
👍 1
as we talk, would you mind sharing any other feedback? Are you missing any other features or are there things that we could improve?
We're collecting feedback to make the product better plus to know what to prioritize.
v
I don't know yet. Probably will provide some feedback after some period of usage.
👍 1
By the way. Regarding audio/video calls, it may be quite simple to implement it by using existing solutions like this: https://developer.vonage.com/en/blog/implement-a-video-api-application-with-react-hooks Not sure about the pricing. :)
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