Feedback on Linen messaging
# mainj
janpio
04/27/2023, 11:38 AMLinen is a public archive for closed communities like Slack.
But it is also its own (lightweight) Slack alternative (which I am using to write this message).
What is the overlap between these two?
I assume a Slack-public-archive does not magically allow the usage like here?
k
Kam
04/27/2023, 11:41 AM
Actually it does :D we support two way sync with Slack. So you can sync conversations both ways
j
janpio
04/27/2023, 11:41 AMInteresting. Does that match the Slack user with my GH users or would that be a different one? How would the messages look like in Slack?
k
Kam
04/27/2023, 11:42 AM
It would be a different user for the time being. Unless we add some sort of manual process that would let you claim and sync the users
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j
janpio
04/27/2023, 11:44 AMCool. Does Slack show it all as a "Linen" user or can you create "virtual" users somehow?
janpio
04/27/2023, 11:44 AMBut there also is a mode where the public archive is really static?
Can it link to a "invite to slack" page and/or the Slack link so you can open threads and channels?
k
Kam
04/27/2023, 11:44 AM
Yeah it shows up as an App but with your profile image on it. But with your profile picture here
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Kam
04/27/2023, 11:45 AM
You can make it static by disabling chat only for Admins in the settings and configuration
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Kam
04/27/2023, 11:46 AM
You can change the settings to invite to Slack link in the configurations page.
https://slack-chats.kotlinlang.org/
Kotlin for example pasted a link to their onboarding form
j
janpio
04/27/2023, 11:47 AMI think you should highlight these 3 use cases clearly on https://www.linen.dev/:
- Full Slack replacement
- Public Slack archive
- Combination of both
janpio
04/27/2023, 11:48 AMOk, that invite link is pretty lightweight. I would love to see that in each thread when in "public archive only" mode: Link to the signup, and link to the thread (when signed up). That way the public archive could become a good conversion driver for the Slack community and there would not be such a disconnect.
k
Kam
04/27/2023, 11:50 AM
Thanks for sure. Our product keeps evolving my copy writing hasn't been keeping up lol. But will update the landing page to be clearer soon!
j
janpio
04/27/2023, 11:54 AMKeep up the good work!
janpio
04/27/2023, 11:54 AMThis experience here is neat. Definitely highlight that as well much more, and make it easier to discover. Maybe include a video or animated gif.
janpio
04/27/2023, 11:54 AMWhat happens in Slack when someone clicks "Post + Close" in a thread here?
k
Kam
04/27/2023, 11:58 AM
Nothing in Slack at the moment. The reason we add Close is to have a way of keeping track of threads that are still opened. Since most community becomes a support channel we wanted to make it easy for people to keep track of conversations
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j
janpio
04/27/2023, 12:01 PMYeah, the bot posting that "USer marked this conversation as closed" might be nice even.
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