Hi Infisical team! Quick question regarding the li...
# infisical-help
d
Hi Infisical team! Quick question regarding the limits on the startup free tier. We are currently working within the 5-seat limit (users + machine accounts). We recently removed a temporary contributor to free up a seat for a new employee, but the system still isn't letting us add the new person. It seems like the limit might be counting unique accounts over the lifetime of the workspace rather than currently active seats. Could you clarify if this is the case and help us reassign the freed-up seat? Thanks!
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Could someone from infisical support reach out via DM?
p
Hey @David Ribalta ! The seat limit counts currently active seats (users + machine identities), not lifetime unique accounts. A few things that could be causing this: 1. Machine identities count toward the 5-seat limit too. If you have any, those eat into your seats. 2. If the person you removed already had an Infisical account, they may still show as counting if there's a pending/stale invitation record. Could you please check how many machine identities you have in the org? If that's not it, let me know.