Is it possible to get a support Slack channel for our company? I work at Basic Capital

hey Daniel, since our acquisition by Cursor that level of support requires Cursor Enterprise. You can contact Cursor's Sales team regarding that here: https://cursor.com/contact-sales

Where is the best place to submit support requests and feedback?

For Graphite you can email support@graphite.com or

gt feedback

from the CLI or in-app feedback from the web app's Help menu. All of these methods create an email thread with us and land in our integrated support ticketing system with Cursor.