How do i add users in a new section? I cannot see ...
# how-do-i
g
How do i add users in a new section? I cannot see anyone.
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p
(If applicable) To help us more clearly understand what you're trying to do, please provide additional details about: - Screenshots / debug logs / list of commands you've tried to run so far - Your workflow - Current state
g
Also search doesnt work. cc @Sangeeth Sudheer
p
hey Gajraj, im not seeing this on my end. for the repos that you chose, are users assigned to these repos?
g
Yes lot of people are on this
s
hey josie, I'm the admin for graphite at the org. in my filters, i can see my team members/other teams but when gajraj checked with his account, no info is present.
i was able to add a custom sidebar entry because of this but gajraj is unable to.
p
thats very interesting. gajraj, can you try to clear your cache and do a hard refresh after to see if the users appear? if that doesn't work, can you share a screenshot of your network tab to see if theres any errors?
g
seems to be flaky it is reproducible sometime but if i do hard refresh it seems to work
p
what are your github permissions for the organization?
s
gajraj is a "Member"
p
for all of the repos that have been selected, can you confrim that gajraj has read access to them within github?
g
yes all of the repos are accessible to me as a Member
p
after digging a bit deeper, we have had other reports of github users sometimes not showing up in the author search. so far it's been able to pin down a root cause since it doesn't reproduce reliably for everyone and makes debugging end to end a bit difficult. as of right now, i think clearing your cache and doing a hard refresh should solve the problem due to the flakiness. i also see one of your github repos needs to be re-auth'd. this may possibly fix the flakiness too.