We’re seeing the following message but we don’t ha...
# report-bugs
e
We’re seeing the following message but we don’t have Allowed IP Addresses configured in GitHub – we’re don’t even have the necessary Enterprise plan to enable it if we want to,
Copy code
Your organization has an IP allow list enabled and the Graphite service IP is not permitted. Please add Graphite's IP addresses to your organization's GitHub IP allow list.
✅ 1
p
(If applicable) To help us repro, please send the following if you haven't already: - PR links, screenshots, and/or debug output if applicable - Repro steps - Does this happen consistently? Just to you or others on your team also? - Is this a regression? Is the problem new? - If you're having an issue with the CLI, please send us debug logs using
gt feedback --with-debug-context <any message>
p
hey Evan, checking in our logs about this
c
Hey @Gareth Brickman, any updates? We're completely blocked from merging anything 😕
p
an engineer is actively investigating this. I'll keep you updated
👍 1
we have a line on a root cause, but I don't yet have an ETA for when the fix will be deployed. In the meantime, if you need to perform any merges you should merge from in GitHub. Merging should be done one PR at a time starting on the lowest PR in the stack. Then run
gt sync && gt submit
after merging in GitHub to update Graphite web app.
e
thanks Gary, please let us know when the fix is live so that we can re-enable the queue 🙏
p
the candidate fix is in our deployment pipeline. I'll let you know as soon as it's completed. Thanks for bearing with us! 🙏
🙏 1
e
Hi Gary, can you confirm if the fix deployed? Is there anything we still need to do on our side? PRs this morning still had the same problem so we had to turn of the Merge Queue again
p
our fix is still in the process of being deployed, I'll let you know as soon as it's completed
The fix has deployed! Please try merging with the Merge Queue again and let us know how it goes!