Where do I go to get billing help?
I was trying t...
# how-do-im
Morley Zhi
11/07/2025, 12:22 AMWhere do I go to get billing help?
I was trying to sign up for a monthly plan that had PR reviews, but my billing portal is in a weird state:
• It says I have a plan that ends Sept 8, 2026, and that my next bill is $1.2k
• My invoice history says that on Sept 8, 2025, I was charged $0.0 for Graphite core
Given that the billing state seems so weird, I’d just like to cancel my service and not pay for a year’s subscription
p
Pylon
11/07/2025, 12:22 AM(If applicable) To help us more clearly understand what you're trying to do, please provide additional details about:
- Screenshots / debug logs / list of commands you've tried to run so far
- Your workflow
- Current state
Pylon
11/07/2025, 2:53 PMHey Morley — mind sharing some identifying information about your subscription (GitHub username, email address, etc?) I can take a look and cancel for you.
m
Morley Zhi
11/07/2025, 2:54 PMorg: daylightxyz
GH: morleyzhi
Morley Zhi
11/07/2025, 2:55 PMThe stripe account email is morley@daylight.xyz
p
Pylon
11/07/2025, 3:04 PMThanks! Your subscription has been cancelled.
m
Morley Zhi
11/07/2025, 3:08 PMThanks!