I seem to be stuck in the onboarding phase.
1. <ht...
# report-bugsz
Zak Sesti
10/08/2025, 4:17 PMI seem to be stuck in the onboarding phase.
1. app.graphite.dev
2. signin with github
3. select repos
4. continue
5. STUCK
Another member of our org can see that I joined. I have cleared cookes, local storage, cache. No help
👍 1
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Pylon
10/08/2025, 4:17 PM(If applicable) To help us repro, please send the following if you haven't already:
- PR links, screenshots, and/or debug output if applicable
- Repro steps
- Does this happen consistently? Just to you or others on your team also?
- Is this a regression? Is the problem new?
- If you're having an issue with the CLI, please send us debug logs using
gt feedback --with-debug-context <any message>z
Zak Sesti
10/08/2025, 4:19 PMimage.png
Zak Sesti
10/08/2025, 4:27 PMI've tried with both MS Edge and Brave (Chromium). Both get stuck so it does not seem to be a browser issue
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Pylon
10/08/2025, 4:30 PMHey Zak, i dont believe this is an issue with your browsers, instead i suspect its due to a known GH API bug. Can you have a github org admin confirm you have write access to at least one repo that graphite app also has access to?
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Zak Sesti
10/08/2025, 4:32 PMConfirmed. I have write access to at least 1 repo that graphite also has access to.
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Pylon
10/08/2025, 4:56 PMgot it thanks. And can you just confirm the name of the github org you are trying to join?
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Zak Sesti
10/08/2025, 5:05 PMcoast-app
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Zak Sesti
10/08/2025, 6:45 PMAnyone on the graphite team have any ideas here? Just trying to review the product and potentially introduce it to our team's process
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Pylon
10/08/2025, 6:46 PMapologies for the delay here, ive flagged this to the engineering team to investigate, will poke them again
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Michael Timbrook
10/08/2025, 7:02 PMcontext if it helps, I've set it up and been using it find on some of our repos, but I'm not an owner. I am the one who installed it however. And Zak is an owner and joined the team.
👍 1
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Pylon
10/08/2025, 7:28 PMthanks for the added info, to make sure i understand - Zak is the github organization owner and Michael is an admin that installed the app?
m
Michael Timbrook
10/08/2025, 8:10 PMI am just a member
Michael Timbrook
10/08/2025, 8:10 PMand had it approved by an admin
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Zak Sesti
10/15/2025, 4:17 PMAny luck with this one?
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Pylon
10/15/2025, 5:19 PMHey Zak, timely follow up. We have a fix in review. Will circle back once its merged to have you retest. Thanks for your patience here.
Pylon
10/21/2025, 3:39 PMHi Zak, checking back here. Is this still an issue?
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Zak Sesti
10/21/2025, 4:27 PMI'll check
Zak Sesti
10/21/2025, 4:28 PMSeems I'm able to get in finally... thx!
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Pylon
10/21/2025, 4:32 PMawesome, really sorry about the rough experience here 🙏