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# how-do-is
Slackbot
04/19/2023, 9:38 PMThis message was deleted.
j
Jacob Gold
04/19/2023, 9:45 PMWe use your GitHub primary email by default, so it'll be whatever that is!
j
Justin Phu
04/19/2023, 9:54 PMOh perfect! Thank you 🙂
Justin Phu
04/19/2023, 11:35 PMHey @Jacob Gold,
I invited my of my colleagues but they don't seem to be getting the email. What's the best way to debug this?
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Jacob Gold
04/20/2023, 12:22 AMthey should be able to go directly to app.graphite.dev to sign up!
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Justin Phu
04/20/2023, 1:48 AMThanks Jacob!
They said they managed to sign up but can't seem to get access to the repository.
They're already part of my team's github organization, however, when they try to sync repos they can only see their personal ones and not the team repo.
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Matthias Rampke
04/20/2023, 7:21 AMdid they allow access to the organization when signing in/up?
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Jacob Gold
04/20/2023, 1:17 PMWhich authentication method are they using? https://app.graphite.dev/settings/github-access
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Justin Phu
04/21/2023, 5:23 AMdid they allow access to the organization when signing in/up?I have the organization enabled (and they're part of it). When they tries to enabled it, it asked to install the graphite app. Is there something I need to approve on my end?
Justin Phu
04/21/2023, 10:20 PMI just asked them, here's a screenshot of their github access
Justin Phu
04/21/2023, 10:20 PMand if they click configure it looks like this:
Justin Phu
04/21/2023, 10:20 PMSpecifically, pocket-team is what they need access to but it says it's pending
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Jacob Gold
04/21/2023, 11:57 PMAh, I see -- try having them change their auth method from OAuth to GitHub app at the bottom of the github access page?
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Justin Phu
04/22/2023, 6:35 AMOkay i'll ask them 😄
Justin Phu
04/27/2023, 7:56 PMWe tried the OAuth method and they couldn't add it since they weren't an admin for the organization (they only had write access).
I just made them an admin and it was all good. Is there a way to give them access without being an admin? Not a big deal right now though!
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Jacob Gold
04/27/2023, 8:11 PMeither GitHub app or OAuth should work without folks needing to be admins — what didn't work?
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Justin Phu
05/02/2023, 10:45 PMThey seemed to not be able to approve the github app (see the image above: https://graphite-community.slack.com/archives/C02ENKC0A9X/p1682115628590769?thread_ts=1681940334.380299&cid=C02ENKC0A9X) It was continually waiting for approval.
I just made everyone admins for the time being and that worked
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Jacob Gold
05/03/2023, 12:34 AMOnce an admin approves the app on behalf on an org, no one else should need to approve it -- very weird! Is this still happening for new folks who attempt to auth via GH app?