Over 5 years ago, I signed up for an AMEX gold card, and cancelled it shortly after I received the sign up bonus. Looking back with everything I’ve learned since then, especially with this amazing group, I realize that was really stupid. It ended up causing their “system” to flag my account and now I find myself indefinitely ineligible for a sign up bonus when I apply for a new card with Amex. I’ve spent hours on the phone with numerous representatives and no one can point me in a direction as to how to clear my record or give me any criteria as to when my account would or won’t be unflagged. They claim this “system” is above everyone’s heads, even a third tier supervisor I spoke with. I have exceptional credit and a few other cards with them never missing a payment. Any insight from the forum here on this one?

It could be after 7 years you may be in clear. My reasoning is that you can apply for the same AMEX card after 7 years and get the sign up bonus (SUB) again. Looks like you need to wait another 2 years to try. You can always start getting cards in your wife’s name if she’s cool with it

Thanks, that makes sense

Have you had any other Amex cards since? If not, you should open a card to start rebuilding your relationship with them. They have a couple no annual fee cards

Yes, I have multiple cards with them for years and never missed a payment, that’s why I spent so much time trying to get them to unflag me!

yeah, popup jail (when you get a popup saying youre not eligible for the bonus) is really the worst

Exactly!