Hello, I am having trouble with local users, creat...
# troubleshoot
b
Hello, I am having trouble with local users, created from an invite. Users are created correctly and have access to datahub. However the users & groups view is empty. I don't even see the datahub user (and can't reset the standard password) I tried to reinstall everything clean but still have the same issue. Any idea where I could start to solve this ?
b
Hi Magali! This is very strange. So when you invite a new user, and they sign up, you still cannot see them in the users and groups view?
What version are you running on? (Latest?)
b
Yes : the user is invited, can connect but still does not appear on the view. Even the datahub user is not visible. i am on the latest version setup on Debian, but it started with 0.9.2. : I was able to see only the first invited user (and datahub user disappeared from the view). The environnement is secured (ip restricted) so I tried to reinstall everything and test with without ip restriction and I have still the same issue. I tried to troubleshoot it but I did not find meaningful log. As I am beginning on datahub I probably did not have searched on the right place. This is a docker quickstart with neo4j instance.
I reinstalled everything on a new server without Ip restriction and it is working fine. So I guess I just need to find out the exact list of all ip I need to whitelist 😨