TrustClaw is not working... I have tried all day through Telegram but it is not responding. Please update what's going on?

Hey @mottobiz, Just checked it, it seems to be working on our end. Could you check if your Telegram is linked? Also, could you let me know if relinking has fixed any flaky behaviour? Let me know if the issue persists! https://cdn.discordapp.com/attachments/1487875078212419654/1487887440655024280/Screenshot_2026-03-30_at_00.21.50.png?ex=69cac6a9&is=69c97529&hm=6ecfdf3bc62f678f8a61ac55783c115aae184b5c6cee1c258720655336e19485&

I checked already... Telegram is linked. Watch my screen capture https://cdn.discordapp.com/attachments/1487875078212419654/1487994347684368587/Screenrecording_20260330_072600.mp4?ex=69cb2a3a&is=69c9d8ba&hm=ca9805376a2901a0e38bdf345cd2c26066837c0689070f0c91d5f7b83b5ebee1&

Hey @mottobiz, sorry for the delay, we are checking this.

Okay thanks 🙏

Could you share the emailID associated with the account?

mottobiz@gmail.com

Thanks for the info! we are checking this.

Hope you guys can solve this ASAP 🙏

Hey @mottobiz, really sorry for the inconvenience. Our team was a bit occupied with new releases. Would you be available for a quick call now? I can checkout the issue and share the same with the team and get it sorted as soon as possible.

I've already shared the screenshot and the screen capture. What more do you want to discuss? The problem is obvious... Forget Telegram, The agent doesn't respond even on your own web interface on TrustClaw.app

@mottobiz, we wanted to understand the issue better and try a few configurations on call. But yes, I just pushed the team to check this ASAP 🙂

Awaiting a quick TAT

Hi @mottobiz, we've fixed the issue. Could you check and lmk if it's working for you? Thanks!

Thanks Uday. I will let you know 🙂