# stream
- j
JustDalek_
03/26/2023, 12:54 AMHere's a newer image , I have a friend of mine watching from another state, it keeps getting stuck frozen and failing to load for him and he sees this - j
JustDalek_
03/26/2023, 1:00 AMI will be live for some time, what data can I provide to help troubleshoot this? - j
JustDalek_
03/26/2023, 1:00 AMOutside of the web player, my experience with cloudflare stream, has been fantastic. I'd like to get that function working really - c
carrot
03/26/2023, 1:18 PMHow can I easily try WHIP for WebRTC? The link code is not working. "405 Method not allow." https://blog.cloudflare.com/webrtc-whip-whep-cloudflare-stream/ - o
oracularhades
03/26/2023, 6:12 PMCloudflare TLS failing, thought this was just a 1 time error but it's been 24 hours, this is while trying to download a video. CC @Walshy | Pages since you wanted pings 🙂 - o
oracularhades
03/26/2023, 6:13 PMno clue why Discord can access that wat - o
oracularhades
03/26/2023, 6:14 PM(FYI, I'm on Zero Trust w/ SSL inspection, but I doubt that's causing anything) - o
oracularhades
03/26/2023, 6:14 PMIm in OCE, it might be the nearest datacentre - e
Erisa | Support Engineer
03/26/2023, 6:17 PMit works for me, most likely an issue with your connection/setup specifically - e
Erisa | Support Engineer
03/26/2023, 6:17 PMif you disable warp does it work? - o
oracularhades
03/26/2023, 6:20 PMuhhhhhh, indeed it does, but I have no policy in WARP that would cause this at all, and certainly not cause an SSL handshake to fail. With WARP on there's a 200 response but an NS_ERROR_NET_INTERRUPT, signalling a potential internal routing issue? - e
Erisa | Support Engineer
03/26/2023, 6:22 PMHmm thats weird - e
Erisa | Support Engineer
03/26/2023, 6:22 PMon my work machine with warp enabled and configured with ssl inspection, it works fine also - o
oracularhades
03/26/2023, 6:23 PMIt might be to do with the OCE datacentre? Try setting a custom WARP server (I'm sure there's a list of internal WARP server IDs internally) and trying hitting the OCE datacentre? - o
oracularhades
03/26/2023, 6:23 PMwe have random datacentre issues over here all the time with random services - o
oracularhades
03/26/2023, 6:23 PMusually caching issues - o
oracularhades
03/26/2023, 6:24 PMyou can do this in warp-cli - e
Erisa | Support Engineer
03/26/2023, 6:24 PMI'm not overly familiar with warp sorry so I don't know how to do that, my knowledge mostly focuses on core CDN and devplat products - o
oracularhades
03/26/2023, 6:25 PMyeah, fair, lemme see what other info I can get - e
Erisa | Support Engineer
03/26/2023, 6:25 PMone thing i would recommend is reporting through the little bug icon - o
oracularhades
03/26/2023, 6:26 PMWouldn't it be a Stream issue? - o
oracularhades
03/26/2023, 6:26 PMI've only see this happen in Stream - o
oracularhades
03/26/2023, 6:26 PMnone of the other products - e
Erisa | Support Engineer
03/26/2023, 6:26 PMIf it only happens with warp enabled though - o
oracularhades
03/26/2023, 6:27 PMCould be something to do with how Stream's download ingresses are configured - o
oracularhades
03/26/2023, 6:27 PMbecause if it was WARP it would be more services, is my guess - o
oracularhades
03/26/2023, 6:27 PMI'll still report it, but it might be worth having the stream team check as well - e
Erisa | Support Engineer
03/26/2023, 6:28 PMI dont see any colos called OCE - o
oracularhades
03/26/2023, 6:28 PMyou can't report bugs on the standard version of the WARP client, that's a beta 💀