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# general-help
  • Problem with Videos
    f

    fitfore

    01/08/2024, 7:41 AM
    We embedded our videos (hosted at cloudflare) on our website. Now user contact us with the problem, that videos wouldn't play well. They complain about long loading times and stopping videos for seconds to minutes. What should we do?
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  • Security Problems in the url "cdn-cgi"
    g

    gqs1

    01/08/2024, 2:32 PM
    Hello! I need some help with my website: I am using ZAP to check my website's security, and it gives me those alerts: "Path Traversal", "SQL Injection", "SQL Injection - Oracle - Time Based", "SQL Injection - SQLite" affecting many files in the url mywebsite.com/cdn-cgi/challenge-platform/h/g/jsd/r/ I already checked some community answers, but they all ended saying that opening a ticket with cloudflare was advised. I did, they told me they cannot help me (free user) if it's not a problem related to billing or 2FA, and to ask to the community. In case it might be helpful, some answers in the community said these might be some "leftovers" of the cloudflare apps that were installed and then uninstalled. My other domain, that uses cloudflare too, isn't affected. Would you be so kind to help me? Thanks in advance! Regards
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  • User Sessions and Auth
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    merpnderp

    01/08/2024, 3:50 PM
    How do people normally handle user sessions and auth? Use a third party auth provider and store sessions in JWT's? Would it be awful to implement my own password auth and store sessions in a cookie encrypted GUID and D1? FYI I'm using Node.
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  • Email routing many clients to customers
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    royve

    01/08/2024, 3:58 PM
    Hello, I have a question regarding email routing. Let me describe the situation: Our customers use our SAAS tool to send emails to their clients, for instance, using demo@ourdomain.com. We've set a reply-to header, but unfortunately, it's sometimes ignored by email clients. In cases where one of their clients sends an email to demo@ourdomain.com, we want to forward it to our customer's email address instead of it arriving in our inbox. Currently, we are using Google Workspace for our inboxes and are manually adding forwarding rules each time. We were hoping there could be a way to automate this so that when an email arrives at demo@ourdomain.com, it can be correctly forwarded to info@democompany.com. Is this possible with Cloudflare's email workers? Or through normal routing? It involves hundreds of companies to which the emails need to be forwarded. We are open for any suggestions, we would like to keep using the google workspace if possible. If not possible thats also ok.
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  • Is POP/IMAP on the roadmap, or SMTP?
    i

    ianh

    01/08/2024, 4:24 PM
    Been really enjoying the Email routing but it's only 1/2 the solution, would very much love to be able to at least do SMTP, or better yet, provide IMAP/POP accounts. Improvmx does this but I'd much rather have all services in the same location. Is this on the roadmap at all?
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  • blog front-end fail
    o

    ogochukwu_aa

    01/08/2024, 5:16 PM
    Hi I was trying to learn how to use cloudflare and I tried to hop on the blog front-end tutorial that was on the cloudflare website but i keep getting this : Uncaught Error at o (history.ts:494:11) at Y (hooks.tsx:353:3) at ie (hooks.tsx:343:10) at Eo (react-dom.production.min.js:167:137) at Ei (react-dom.production.min.js:290:337) at ws (react-dom.production.min.js:280:389) at ys (react-dom.production.min.js:280:320) at gs (react-dom.production.min.js:280:180) at os (react-dom.production.min.js:271:88) at ls (react-dom.production.min.js:268:429) in the console of my browser after deployment. Could anyone explain this error because after deployment all I can see on the page is a white blank screen. Here is the link: https://0f169ff5.blogtrial.pages.dev/
  • Route53 to Cloudflare
    l

    lukesamkharadze

    01/08/2024, 5:51 PM
    I'm trying to move my nameservers from Route53 to Cloudflare, but Route53 used text for values in A records, Cloudflare needs ipv4 and doesn't support that. If I ping
    d196m4l8mszxfa.cloudfront.net
    I get different IP addresses sometimes, so using those in Cloudflare is not an option too, because it might change. What should I do?
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  • Zero Trust bypass login when Gateway/Warp is enabled
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    louis1337

    01/08/2024, 8:16 PM
    Hello, i would like to setup an application to bypass the access login when gateway is enabled. It doesnt show me neither warp or gateway on /cdn-cgi/trace. Even when i enable "Install CA to system certificate store" it doesnt work. I read like every forum entry about this thing and nothing helped. Thanks yall!
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  • Page rule for forwarding URL
    d

    deitylamb

    01/08/2024, 10:28 PM
    Hey, i want forward domain with first and rest params like
    https://sub.domain.com/magic/dir/manifest.json
    to
    https://example/some/path/${magic}/something/${dir/manifest.json}
    Is it possible? i tried
    repo.harmoniya.net/*/*
    and
    https://example/some/path/$1/something/$2
    but it forwards to
    https://example.com/some/path/${magic/dir}/something/${manifest.json}
  • whats the limits of zones on each plan, free, pro, business and enterprise?
    a

    adelchemi

    01/09/2024, 3:09 AM
    I was checking some forum discussions and I have found some conflict due its time gap and changes. I'm trying to create page builder with custom domain based on Pages and Cloudflare zones, what's the limits of the verified and peding zones on each plan?
  • Best setup for webhook -> websocket?
    d

    Dank

    01/09/2024, 5:33 AM
    What is the best way to take a web request and in turn send it to all open websocket connections? I normally would just use a regular nodejs script and run it on a server but I was curious to see if there was any way to do this with cloudflares serverless functionality. Looking into it myself I see the most clear path forward would be a worker + durable object alarm (https://developers.cloudflare.com/durable-objects/api/alarms/)
  • Need help with enabling api security for the backend runing on gcp app engine.
    m

    minhajulabidin

    01/09/2024, 7:21 AM
    The catch is that I have a shopify app, running on www.myapp.com this is secured by cloudflare provided by Shopify. I want my backend.myapp.com which is directing towards the app engine gcp app, also to be secured behind cloudflare. How should I go about registering this in my cloudflare. I don't have an interprise account. Any help with direction is appreciated. Thanks
  • Cant delete Access Groups and Service Tokens
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    louis1337

    01/09/2024, 7:32 AM
    Hello, I created a servicetoken for testing and deleted the application where i used it. Now i wanted to delete the servicetoken but it says it still gets used by a policy. The same thing with 2 access groups. Do I need to wait so the system can clean this up automatically or something or do I need to open a support ticket or something? Thanks!
  • can you port forward ssh / rdp port via cloudflare tunnels
    t

    Tuinboon

    01/09/2024, 9:59 AM
    ^^
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  • Is there something like Cf-Access-Authenticated-User-Email for Gateway?
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    louis1337

    01/09/2024, 10:25 AM
    Im building an app which is only accessable via Gateway. Now the question in the title so i dont have to implement some 2nd level login system
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  • "Redirected too many times" and "An A, AAAA, or CNAME record with that host already exists."
    r

    rythondev

    01/09/2024, 12:07 PM
    I bought a new custom domain name "rython.dev" and I'm trying to change my website's existing custom domain name to the new one. 1. I'm unable to add a CNAME record to the DNS settings because "An A, AAAA, or CNAME record with that host already exists" even though I'm positive there isn't? 2. When I try to hop on "" or with a "www" subdomain, it gives me an error "Redirected too many times"
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  • "Port range"
    d

    decadept

    01/09/2024, 4:38 PM
    Hello, im help for need port range for example 80-8000 unlock all for domain from cloudflare site
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  • Enrolling cli-only servers in warp-cli
    m

    moohr

    01/09/2024, 4:41 PM
    Hi all, I wonder if anyone has had success in enrolling a headless linux environment into warp zero trust for private networking? I was hoping to create a connection through cloudflare to connect two of my servers together, but I could not figure out how to properly authorise the servers. I have installed warp-cli and there is indeed warp-cli teams-enroll, but that then attempts to open a browser window. If I open a browser window on my laptop, it seems that I can authorise and obtain a callback URI, but I'm totally lost as to what to do from then on. Any help appreciated. Thanks!
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  • Getting Error configuring sippy
    a

    akforgm

    01/09/2024, 5:44 PM
    Hi All, I have migrated media files to a bucket on r2 from s3 bucket in eu-central-1. I am trying to enable sippy for one of my bucket. But the curl execution fails with error {"success":false,"errors":[{"code":10063,"message":"Invalid upstream credentials"}],"messages":[],"result":null} The issue is we have an IOS app and AWSS3 library is not working. Any help on this is also highly appreciated. So as a work around I want to setup sippy so that files can be uploaded to s3 bucket and sippy will sync up the file to r2 bucket. But no success with either of these. Please help
  • Login issues (yes, another one)...
    j

    jameskocsis_98419

    01/09/2024, 6:42 PM
    • Every 2FA code I enter is invalid—I have tried on multiple machines with 2 different auth apps that have been set up previously for my account. • I have recovery codes but can't get past step 2 in the process since it doesn't recognize my devices, even though I have used them in the past to access CF. • I tried submitting a support ticket, but can't since it requires email confirmation to submit it, but the email never comes, and is not in my spam. I'm at a complete loss. Any help is appreciated.
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  • Wasm problem with Sveltekit, Cloudflare Pages and Resvg.
    b

    boggin.

    01/09/2024, 7:36 PM
    I'm trying to implement dynamic opengraph images, and so far the most promising solution has been satori + Resvg on a server endpoint (turns into a cloudflare pages function). It works beautifully everywhere except deployed on Cloudflare.
    "CompileError: WebAssembly.instantiate(): Wasm code generation disallowed by embedder"
    I found this "workaround" which does not seem to work: https://github.com/cloudflare/workers-sdk/issues/1366 which defines a wasm
    Memory
    to a 512 pagesize to be able to work on Cloudflare. The wasm package I'm trying to use is Resvg. which I import via fetch using Vite's
    ..wasm?url
    directive because Vite doesn't support ESM wasm modules especially in SSR. I tried using vite plugins for directly importing wasm modules (like
    vite-plugin-wasm
    and also mentioned here https://github.com/vitejs/vite/issues/8882) with no success because then it throws a
    cannot find module 'wbg'
    error. I understand there are tons of factors frameworks and tools associated with this but if anyone can help me at all tha'd be amazing
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  • Issues with Zero Trust Device Posture still not solved
    p

    playaz44

    01/09/2024, 10:00 PM
    Hello, the status says that the problems have been solved but still does not work for me. Does anyone have information when fully checking device posture will working well? https://discord.com/channels/595317990191398933/895794943182909470/1194312034280550501
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  • Hi guys. instantlog does not show cookies
    н

    НикогдаНеСдохнемСлышь

    01/10/2024, 4:37 AM
    What could this be related to?
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  • DNS blacklisting
    u

    .papafury

    01/10/2024, 2:21 PM
    Hey guys, not sure how to conact support for this issue, but a cloudfare IP range has been blacklisted, effecting mail delivery. How would I go about logging a request to have our domain moved to a different IP block? I have double checked my SPF,DKIM and DMARC records and run a full audit on our outbound mails and confident it is not us causing the blacklist. We are blacklisted on UCEPROTECTL3, which I personally think is a pretty rediculous blacklisting agent and borders close to extortion. But that is a rant for another day, any help would be appriciated.
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  • How i force IPV6 via DockerCompose?
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    EpickyHrac

    01/10/2024, 5:11 PM

    https://img.jopgamer.xyz/f/bruXMa9dNi5P13KyXb.png▾

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  • Transform Rule not transforming
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    elvezpablo

    01/11/2024, 1:31 AM
    Hello I'm trying to set up a simple Transform Rule routing from an old host with a blog subdomain prefix e.g. (blog.crusoecloud.com) to a new route cruoe.ai/blog and it's not taking. Do you have any tips to help troubleshoot? blog.crusoecloud.com is being forwarded to crusoe.ai via a CNAME and proxied in cloudflare.
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  • Next.js dynamic route 404 error
    h

    H.ShiXiong

    01/11/2024, 7:49 AM
    I tried to deploy my next.js APP in to cloudflare. For dynamic routes like data/[slug]/[id], if i reload page, then I get 404 error. I hope to get solution about this issue. Thanks.
  • for some reason i cant acess any site protected by cloudflare
    d

    dread3270

    01/11/2024, 3:32 PM
    pls explain why that is and how can i fix it
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  • Should I create a new account for a new project?
    y

    yesmeno

    01/11/2024, 4:40 PM
    I'm a bit confused, because I can manage my pages and workers separately, but then the D1, KV etc... are all grouped in my account. Should I create a separate account for a new project, just in case that project grows, and I want to add additional team members later on? I'm also a bit uncertain because I don't see an easy way to actually add accounts or to switch between them.
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  • .../cdn-cgi/access/get-identity ->{"err":"could not retrieve identity"}
    l

    louis1337

    01/11/2024, 5:43 PM
    As the title says. When i try to get the identity of the current gateway user i get the following response. Does anyone have an idea?
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