Token linking not working for family, parent agent...
# general
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Token linking not working for family, parent agent also explained incorrectly
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CleanShot 2026-09-28 at 04.43.17@2x.png
Token linking not working
"Wifi" bad description
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Oliver Hill created a high priority On-Call Investigation CLE-1005 Fix token linking and incorrect parent agent explanation on behalf of Royce Branning
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Was the child actually getting through a limit/block here? if so was it on gaming?
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Root caused. Campos was the second child in the family to onboard. When he uploaded all apps & categories, we see a match for all of his tokens and accept them, ​*but we don't transfer his brother's category token label over*​. So even though we have his games category token, it isn't labelled "Games". We attempted to network block his games here but it's no good. We need to be using the shield. Fix 1. Backfill token labels for all siblings who onboarded 2nd or 3rd or 4th whose tokens need labels 2. Label them on the fly during onboarding going forward Fix here. CC @Michael Landolfi for visibility
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Oliver Hill - changed status to Done for ENG-504 Possible Non-Blocking for Nunez family after liimt