really really really bad parent agent 3am misrepor...
# general
r
really really really bad parent agent 3am misreport. i can't figure out why it introduced this "3am" reporting.
🎫 1
✅ 1
CleanShot 2026-09-11 at 05.16.06@2x.png
I paused the agent for now
l
Royce Branning created a high priority On-Call Investigation CLE-834 Parent agent misreports at 3am
r
CC @Luca to design unreasonable hospitality customer care comms plan for this one
👍 1
l
Ok so just to recap: It was actually am just east coast, and the agent didn't realize and so it misdirected and said the mistake was PM?
Screenshot 2026-09-11 at 9.20.58 AM.png
r
Looks like the activity was actually at 6am and its a timezone mixup. Probably same as Cheung family confused by 3am timezone mix-up
l
Screenshot 2026-09-11 at 9.36.17 AM.png
Screenshot 2026-09-11 at 9.36.36 AM.png
Screenshot 2026-09-11 at 9.36.56 AM.png
Solution ideas: • Send them copies of Amazing Generation • Get them a dinner res in DC + pay for babysitter • Royce 1:1 call to assess problem & also get to know them (maybe can get some intel on how to better be unreasonably hospitable) • Some idea related to larger family
lorelei is deeply passionate about screentime that's a fact
this could be #1 fan if we make things right for her
💙 1
l
Rob Simari - changed status to Done for CLE-834 Parent agent misreports at 3am