Process failure - we paused agent responses for Ro...
# generalr
royce
09/11/2026, 11:54 AMProcess failure - we paused agent responses for Robert Kapheim at some point and didn't respond to his message
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royce
09/11/2026, 11:54 AMCleanShot 2026-09-11 at 04.53.17@2x.png
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Linear Asks
09/11/2026, 11:54 AMRoyce Branning created a high priority On-Call Investigation CLE-832 Agent responses paused for Robert Kapheim
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royce
09/11/2026, 11:54 AMI'm hesitant to reactivate them incase this was done for a reason I don't know about but we should have some way of passing notes about this
royce
09/11/2026, 11:56 AMRe-activating because I don't see anything in his recent chat history that would suggest his agent shouldn't be on
royce
09/11/2026, 11:56 AMsuggested fix:
when someone pauses in admin dash give a reason and a note goes next to it about who paused and their reason
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Linear Asks
10/14/2026, 9:21 PMOliver Hill - changed status to Done for ENG-24 Agent responses paused for Robert Kapheim
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