New imessage agent. Not much different from poke a...
# general
r
New imessage agent. Not much different from poke and noscroll. But always worth feeling out new experiences as they emerge and capture attention. https://app.instinct.co/login
They are doing message threads which is interesting
IMG_1360.png
Waitlist mechanics in chat are also interesting
And possibly most interesting is it seems like they are using 1 global number
IMG_1361.png
m
global number is super interesting, does mean single point of failure though
r
depends on how they have it set up
makes me think there is some call center architecture that allows it to be spread out across instances