http://coldfusion.com logo
Join Slack
Powered by
good morning, I'm trying to fix CF admin for ACF 2...
# adobe
d
good morning, I'm trying to fix CF admin for ACF 2018 on a server that appears to have busted the CF Admin during an update 18 months ago. I think. when I visit the cf admin page on the browser I get 404 Not Found. The hf-updates folder:
I'm not sure but it looks like update 12 didn't quite get completed because its missing the jar file and the properties file. Can I use the backup files from hf-2018-00012-328566? I believe the proper steps would be : 1. turn OFF cf services 2. replace those backup files 3. reboot 4. and start it up
Although it says the CFIDE/administrator/index.cfm is not found I do that those files are in the cfusion/wwwroot/CFIDE/... folder.
s
Hi Daniel,
Was the update installation succesfull?
d
I didn't work on this update. it was 18 months ago and the person that attempted it is no longer with us.
I see the uninstallation directions on the adobe site. I am thinking of doing it.
Maybe the update was particially successful. the websites work fine, but CF admin is not found.
s
What is the url you are trying to access the admin with?
d
localhost:8500/CFIDE/administrator
s
Daniel,
Can you send me the update install log and coldfusion-error.log to check ?
d
where is the install log?
s
inside hf updates >> update install folder there would be an install log.
Are you using an windows box or linux?
d
windows
s
Also, please try this. Stop the CF application server from services.msc and open the command prompt as an admin. using cmd navigate to cfusion >> bin folder and execute cfstart.bat and check if the startup is clean or do you get any error while starting up?
👍🏾 1
d
cfstart output:
Copy code
Apr 07, 2022 9:10:31 AM com.adobe.coldfusion.launcher.Launcher generateAJPSecret
SEVERE: Error reading config file: E:\servers\cfusion\runtime\conf\server.xml
java.io.FileNotFoundException: E:\servers\cfusion\runtime\conf\server.xml (Access is denied)
        at java.base/java.io.FileOutputStream.open0(Native Method)
        at java.base/java.io.FileOutputStream.open(FileOutputStream.java:298)
        at java.base/java.io.FileOutputStream.<init>(FileOutputStream.java:237)
        at java.base/java.io.FileOutputStream.<init>(FileOutputStream.java:187)
        at java.base/java.io.FileWriter.<init>(FileWriter.java:96)
        at com.adobe.coldfusion.launcher.ServerConfigParser.store(ServerConfigParser.java:212)
        at com.adobe.coldfusion.launcher.Launcher.generateAJPSecret(Launcher.java:1078)
        at com.adobe.coldfusion.launcher.Launcher.run(Launcher.java:239)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:566)
        at com.adobe.coldfusion.bootstrap.Bootstrap.init(Bootstrap.java:100)
        at com.adobe.coldfusion.bootstrap.Bootstrap.main(Bootstrap.java:185)
s
Daniel,
I looked into the logs and install log is clean.
Can you share a screenshot of the cfusion >> runtime >> conf directory?
d
message has been deleted
when I run cfstart.bat as Administrator I dont get any errors.
s
Even then you see 404 error in admin?
d
actually admin page is not responding, browser has been waiting for minutes for a response.
I did CTRL-c to exit out of the cfstart.bat command, and I got this:
Copy code
Apr 7, 2022 09:33:26 AM Error [http-nio-8500-exec-9] - File not found: /CFIDE/Administator/index.cfm The specific sequence of files included or processed is: E:\servers\cfusion\wwwroot\CFIDE\Administator\index.cfm''
s
Can you dm me your mail id? I will share a probable patch.
or you can mail me directly at cf.install@adobe.com
just mention attn Sandip in the subject line
d
just emailed you
case#66665
s
got it
❤️ 1
4 Views
Open in Slack
PreviousNext
Powered by