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#adobe
Title
# adobe
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mithlond

09/26/2022, 4:57 PM
this has nothing to do with CF, but is from Adobe. I got this spam today and I'm not sure what the sentence is trying to say
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bendur

09/26/2022, 4:58 PM
should be “…feedback on your experience…”
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mithlond

09/26/2022, 4:59 PM
I was almost wondering if it was wanting to be "the feedback you experience can...", but that doesn't make sense
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Mark Takata (Adobe)

09/26/2022, 4:59 PM
Yeah. "your" not "you".
but its still a hell of a sentence lol
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mithlond

09/26/2022, 4:59 PM
this never would've happened if Google Wave had replaced email 😂
I'm not sure about the mdash. maybe a full stop was warranted there
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rstewart

09/26/2022, 5:00 PM
Many things would have never happened if Google Wave had survived. 🙂
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mithlond

09/26/2022, 5:00 PM
anywho, easy to poke fun at an email, but also easy to send such an email and then realize there's a typo within 30 seconds of having mashed the big "send" button
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rstewart

09/26/2022, 5:01 PM
And, yeah, I got the same email. Part of an on-going downward spiral of the basic editing and review of their mass emails, it seems.
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Mark Takata (Adobe)

09/26/2022, 5:01 PM
Oh they'll realize it when 30,000 people reply with "your" 😄
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mithlond

09/26/2022, 5:01 PM
hahahahahahahaha
I should totally take the survey and if there's any free-form field, just say "I honestly just clicked the first radio button on every question of this survey w/o reading it and am only filling it out to tell you you had a typo" 🤣
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Mark Takata (Adobe)

09/26/2022, 5:02 PM
True legend.
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mithlond

09/26/2022, 5:03 PM
some emergent/organic survey functionality there. "guess what, your marketing survey is now customer support!"
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Mark Takata (Adobe)

09/26/2022, 5:04 PM
"That's my secret Cap. I'm always customer support."
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mithlond

09/26/2022, 5:05 PM
haha. but seriously, anyone who's sent emails in prod knows... you can't claw them back once you send them
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Mark Takata (Adobe)

09/26/2022, 5:07 PM
Oh yes. You double check and check again. I twitch when I have a typo in SLACK, even though I can edit it (the history will know my shame always).
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mithlond

09/26/2022, 5:08 PM
right? the (edit) bit that slack adds is like a badge of shame, crying out "this person didn't think before they hit enter, and we want everyone to know"
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Mark Takata (Adobe)

09/26/2022, 5:09 PM
It is the scarlet letter of the digital age
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mithlond

09/26/2022, 5:09 PM
saw a button like you'd pin on your shirt in the 80s that said "measure twice. cut once. curse. repeat."
mhm
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seancorfield

09/26/2022, 9:52 PM
Is this a good thread to complain, once again, that it is physically and literally impossible to unsubscribe from Adobe marketing emails? (the global unsubscribe links do not work and haven't worked for years... which is... um... actually against the law)
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Mark Takata (Adobe)

09/26/2022, 9:55 PM
Sean, I believe we fixed the emails we were sending to properly unsub. If you're talking about global Adobe emails, you're yelling into the void, but hey yell away. If you're still getting email with unsub that doesn't work from the CF team, please forward them to takata@adobe.com so I can figure out the source system and get my hands on whomever runs it. I ain't down with spam.
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seancorfield

09/26/2022, 9:56 PM
It's the global stuff, not the CF stuff.
I remember this was critical functionality when I worked there (and I was tangentially involved in the global unsubscribe machinery at both MACR and ADBE) but it has been broken in a number of different ways for the last decade 😞
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Mark Takata (Adobe)

09/26/2022, 10:01 PM
OK. Well, the global Adobe folks ain't hangin round these parts. I'm honestly not really sure what would be in those emails. Creative Cloud stuff? That's a specific team. AEM? Acrobat? Like, if you could tell me the product or something I could maybe figure out who runs it and see if I can contact them. Technically your adobe account has all the email settings set up in it and for me it has always respected my settings, but I'm not sure where yours are coming from.
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mithlond

09/26/2022, 10:02 PM
Sean you're referring to the unsubscribe link at the bottom of the email body, right? I know I've had trouble with those in various companies' emails.
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seancorfield

09/26/2022, 10:22 PM
@mithlond Yeah, this is the supposed "global unsubscribe" from all Adobe marketing emails link...
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Mark Takata (Adobe)

09/26/2022, 10:37 PM
I can tell you, Adobe does not use one single system for email. We should, but I'm pretty sure we don't. So a “global unsubscribe “ is about as likely as hen’s teeth. That would be the same for Microsoft, etc. super unlikely to have one single unsub for every product line
Now, if they SAY it is global, that's an issue too…
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seancorfield

09/26/2022, 10:40 PM
That was what made implementing "global unsubscribe" so hard back in the day when I was there. But we did it. I suspect, since Adobe took over, things have just slid slowly back to how they were at Macromedia before we implemented that 🙂
The core system was a centralized database of every person that the company interacted with -- and that was where global unsubscribe operated. And every satellite system pulled person/customer data from that system (even if it maintained an augmented copy). That system was working well back at the time I left in '07.
"Nostalgia ain't what it used to be..."
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Scott Bennett

09/27/2022, 5:26 PM
@seancorfield I unsubscribed one of my email accounts from adobe at the end of august and haven't received them on that email account since so it may be fixed. (I had been getting two of every marketing email since I switched email addresses a couple years ago... I tried several times over the years to unsubscribe and it never worked until recently).
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seancorfield

09/27/2022, 5:56 PM
Thanks, @Scott Bennett! That's gives me some hope. Finally. 🙂
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Evil Ware

09/29/2022, 10:54 PM
I like the 8 emails I receive every few days from Adobe. Reminds me of how much I LOVED MACROMEDIA and shunned Adobe.. Then the empire won... Long live the Empire
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