https://discord.gg/botpress logo
Botpress web issue
# 🤝help
b
Hello Botpress Team, My email address is: fodiljon2007@gmail.com First of all, I would like to say that I really love Botpress. It is one of the most convenient and user-friendly platforms I have worked with, and I truly enjoy building projects on it. I paid all my fees at time. Unfortunately, I have recently encountered a problem with my account. When I try to log in, I receive the following error: "Login Error - Unable to access your account. Oops! Something went wrong. We're sorry, but we could not log you in at this time. Please try again later or contact support for assistance." I have already tried refreshing the page, clearing the cache, and using different browsers/devices, but the issue remains. Interestingly, my bot still appears to work through Telegram, but I cannot access the Botpress web platform itself. Could you please help me investigate this issue and check whether there is a problem with my account or authentication settings? Thank you very much for your time and support. I would really appreciate any assistance.
q
Hey there, Our internal logs show you have since been able to log in. Is that indeed the case?
2 Views