https://discord.gg/botpress logo
🚨 WhatsApp OAuth is COMPLETELY broken right now? ...
# 🤝help
m
I’ve been trying to connect Meta accounts through the WhatsApp integration for a couple of days and the OAuth flow simply does not work. Before anyone says “clear cache” or “try another browser”: ✅ Tested on 3 different computers ✅ Tried 5 browsers ✅ Different accounts ✅ Incognito mode too Still broken. The only way I managed to connect it was doing everything manually, which completely defeats the purpose of the integration 😭 Is this a known issue? Would love to know if the team is already aware because right now onboarding WhatsApp is basically impossible.
f
+1 — exact same issue here. Confirming this is widespread. WABA ID: 1613095986713103 / Phone: +54 9 11 7154-0390 / SMB account. Embedded signup: error #2655093 "max partners assigned" (showing 0 partners and 0 apps in my Meta Business Manager — Meta has stale internal state from a removed previous BSP). @Juank — for what it's worth, manual configuration also doesn't work for SMB accounts. I tried System User Token + webhook config (all verified OK), but you can't call //register on SMB (error #100 "Register endpoint is not available for SMB businesses") and outbound messages return #133010 "Account not registered". So both paths are dead end right now for SMB businesses. Botpress team — can someone please escalate this? Meta and WhatsApp support are bouncing me back and forth saying "contact the other one".
l
Taking a look guys!
@melodic-orange-20642 @fast-animal-18549 OAuth should be resolved now 💪
m
Thanks @loud-crowd-60573 !!
f
Hi @melodic-orange-20642 , thanks for the update! Unfortunately the issue is NOT resolved on my end. I just tried the OAuth/Embedded Signup flow again and I'm getting the EXACT same error: 🚫 Error #2655093:019e2e38-1615-73f3-a30c-9bfe168cebad "La empresa ya está compartiendo esta cuenta de WhatsApp Business con un socio. Este proceso no permite cambiar de socio." ("The business is already sharing this WhatsApp Business account with a partner. This process does not allow changing partners.") ⚠️ Important context: I already opened a support ticket directly with Meta about this and they DISMISSED my case and closed it without resolution. WhatsApp support also bounced me back saying it's Meta's issue. Neither team will take ownership, so as an end-user I have no way to escalate further on my own. My state on Meta's side: - WABA ID: 1613095986713103 - Phone: +54 9 11 7154-0390 - Meta Business Manager → Partners tab shows "0 partners assigned" - 0 apps registered - Previous BSP (ManyChat) fully deleted weeks ago The lock is purely internal to Meta's records — not something I can fix from my side. Since Meta won't help me directly and Botpress is an official Meta partner, you're really my only path forward. Could you please escalate this directly through your Meta partnership channel? The error code #2655093 is what they need to clear on their database. Attaching screenshot of the current error for reference. Thanks again for the help! Damián https://cdn.discordapp.com/attachments/1504299802782076990/1505007373838979092/image.png?ex=6a090ed7&is=6a07bd57&hm=592adbe972701af0bf51035ec903e87efed96fc803a39248d0329b068c4936ea&
@loud-crowd-60573
11 Views