I’m seeing an intermittent issue where WhatsApp messages are successfully received in the botpress logs, but Botpress fails to execute any flow. The message hits the server, but the bot remains silent and does not trigger any nodes. After some time, it randomly starts working again without any changes.
Here are the logs :
Mar 31, 2026, 7:11:57 PM
Chatbot is alive
Apr 1, 2026, 1:13:11 AM
Chatbot is alive
Apr 1, 2026, 1:30:10 AM
Chatbot is alive
Apr 1, 2026, 1:30:30 AM
[whatsapp] Received text message from WhatsApp: { text: 'Hi' }
Apr 1, 2026, 1:31:40 AM
[whatsapp] Received text message from WhatsApp: { text: 'Hi' }
Apr 1, 2026, 1:31:43 AM
[agi/improvement] Tracking 1 iterations
Apr 1, 2026, 1:31:43 AM
[agi/improvement] Iterations tracked successfully
Apr 1, 2026, 1:32:59 AM
[6d0ee1aaa1] [dm] : Event of type webchat:conversationStarted received.
Apr 1, 2026, 1:34:02 AM
[whatsapp] Received text message from WhatsApp: { text: 'Hi' }
Apr 1, 2026, 1:34:18 AM
[whatsapp] Received text message from WhatsApp: { text: 'Clear state and run' }