The Problem: I am consistently getting 500 errors because of a timeout on the whatsapp:stopTypingIndicator action. It seems Botpress is triggering this automatically, and when the API hangs, it waits for over 107 seconds before failing, which makes my bot unusable. Error Log: Error stopping typing indicator Ze [Error]: timeout of 107307ms exceeded data: '{"type":"whatsapp:stopTypingIndicator", ...}' My Questions: Since there is no toggle in the WhatsApp Integration settings, what is the official way to stop the bot from sending these typing events? Is there a way to reduce this 107s timeout? It’s far too long for a simple UI indicator. If I use a Before Outgoing Message hook to event.skip = true for typing events, will that stop the internal engine from attempting these API calls, or will it still timeout in the background?

Hey @red-motorcycle-9381 sorry for the troubles and thank you for reaching out! 🙂 According to the docs, the recommended way to stop these events is to use a Before Outgoing Message hook and skip the typing events.

Please can you guide me on how can I disable it via hook

// In a

beforeOutgoingMessage

hook if (event.type === "whatsapp:startTypingIndicator" || event.type === "whatsapp:stopTypingIndicator") { // Prevent the engine from sending the typing indicator to WhatsApp event.skip = true }

@loud-crowd-60573 it is not working, reason being when I tried to log the event in the hook I found that event of type text are being logged but typing indicator events are not, which means that typing indicator events doesn't even come to hooks. I can't find any help on this and I am in urgent need of this because it's happening and disrupting my production system sometimes. Please help me out on how can I completely disable this typing indicator for whatsapp.

@loud-crowd-60573 I tried that but this typing indicator emoji is something else, when it's enabled there comes another eye emoji "👀" reaction on msg but didn't have anything to do with typing indicator. I mean even if I disable it it's only removing that emoji not the typing indicator.

The emoji represents the typing indicator on the Botpress side

@loud-crowd-60573 then why am I am getting this error in botpress sometimes Error Log: Error stopping typing indicator Ze [Error]: timeout of 107307ms exceeded data: '{"type":"whatsapp:stopTypingIndicator", ...}' I think botpress backend might be internally calling some way to the whatsapp which turns this indicator on and off.

I'll ask team and double confirm

Hey @loud-crowd-60573 , I found the exact bug in botpress github code for the problem with WhatsApp integration that forces the typing indicator to stay on and also below msg would help in resolving it. Problem: In the Botpress repo, specifically in typing-indicator.ts (line 18), the markAsRead method is currently hardcoded to pass 'text' as the third parameter: This third parameter is nothing but typingIndicator itself which can be of type "text" or something else or undefined( if no typing indicator needed) https://github.com/botpress/botpress/blob/61613f9cccf542848cf47f9cd9bf8b0c2d22b8aa/integrations/whatsapp/src/actions/typing-indicator.ts#L18 Because this is hardcoded, the typing indicator is triggered every time a message is marked as read, even if the user wants it off.

Thank you for sharing! Team is taking a look

Hi @loud-crowd-60573, please do let me know whenever the typing indicator issue is resolved. I’m really looking forward to using it! Thanks so much for your help.

Update @red-motorcycle-9381 We have pushed a PR to add this action! Will let you know future updates when we can.