I'm getting the error

WARN restartConversation called before webchat component mounted

even though I'm using the event webchat:ready before trying to call window.botpress.restartConversation(). Any tips on how to handle this? I tried searching but couldn't find anyone with the same problem and it seems to be the correct event. https://cdn.discordapp.com/attachments/1481010449163092240/1481010449586720838/image.png?ex=69b1c1f7&is=69b07077&hm=37b24c7d8fb5c69509ee766d3b2cab1b473de24cb9b5047420d7a59fe4b928e8&

window.botpress.restartConversation() can only be called after Webchat is ready to receive messages. The method becomes available once the webchat:ready event fires. If you try to call it earlier, Botpress logs the warning you’re seeing.

yeah, i'm only doing it after the event - you can see the webchat:ready log that occurs above

hmmm interesting

for example:

window.botpress.on("webchat:ready", () => {
      console.log("webchat:ready");
      checkAuthTransition();
    });

Can i get your bot ID @bitter-helmet-6983

yeah, one moment

also why are you calling restartConversation() after webchat is initialized?

I'm detecting if the person went from logged in to not logged in or vice versa for our auth state and then restarting the conversation - its mostly just to keep separate conversations unique if possible

oh @bitter-helmet-6983 since you are plus plan you know you could contact our solutions engineers directly right?

Ah ok - I can do that too

They would be more suitible to help this specific case.

I was just already in here so thought to raise it. I'll do that

Much love @bitter-helmet-6983 I can help with most things however certain areas are more suited for the solutions engineers!