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bot replay delay or no response on whatsapp
# 🤝help
q
Hello, I'm having a problem using the bot on WhatsApp. Sometimes, when I start a new conversation and send the first message, the bot doesn't respond or responds after more than 30 seconds, or even 20 minutes. Details: The problem occurs not only at the beginning of the conversation, but also in the middle of a chat, where the bot stops responding for a long period. After a while, when I send another message, it suddenly starts working again. In most cases, I don't receive any response, and this happens mainly when the message is routed through a Demand Log Node. On the other hand, the Flow Buttons usually work, but sometimes they also have delays or stop working. Additional information: I'm using the free plan. I don't use any additional paid features or services. My question: What is causing this delay or lack of response? Is there any way to fix or prevent this? Thank you for your help.
l
Hey @quaint-kangaroo-63570 thank you for reaching out 🙂
Does this slow behaviour only happen on what's app? What's the response time looking like on the emulator
q
The response on the emulator was okay, the problem was only with WhatsApp. It was like that for about three days, but today we tested it and it no longer had a response delay. Was there any instability on the platform between last Saturday and this Tuesday? What can I do to prevent it from happening again?
l
Possibly something on WhatsApp's side! We had no issues on our end.
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