Capture information card is not capturing email
# 🤝helpc
chilly-fountain-94043
01/21/2026, 8:15 PMwhen i try to capture email using email capture information card it always shows this email seems doesn't right.
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loud-crowd-60573
01/21/2026, 8:41 PMLet me test it out on my end @chilly-fountain-94043
loud-crowd-60573
01/21/2026, 8:43 PMCan you send a screenshot please :)?
loud-crowd-60573
01/21/2026, 8:44 PMWorks fine on my end.
loud-crowd-60573
01/21/2026, 8:44 PMare you typing the email in correct format?
c
chilly-fountain-94043
01/21/2026, 10:57 PMyes
chilly-fountain-94043
01/21/2026, 10:59 PMi'm typing write email but it not works in instagram bot but it works in another bot
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loud-crowd-60573
01/22/2026, 5:46 AMDrop your workspace ID please
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chilly-fountain-94043
01/22/2026, 4:46 PMsent you a DM
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loud-crowd-60573
01/22/2026, 4:51 PMThank you checking it out now!
loud-crowd-60573
01/22/2026, 7:12 PMFor anyone else experiencing this issue, you can change the type to raw input in the "email address" card
c
chilly-fountain-94043
02/06/2026, 10:02 PMthis
chilly-fountain-94043
02/06/2026, 11:00 PMany other solutions?
chilly-fountain-94043
02/07/2026, 2:52 AM@loud-crowd-60573 ?
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