https://discord.gg/botpress logo
Sending proactive WhatsApp notifications
# 🤝help
b
Hey! I need to send masive WhatsApp campaigns and I wanted to know if this can be done using Botpress. How I would like to do it is sometihng like this: 1. connect mi WABA to Botpress 2. selecting an approved WhatsApp template 3. uploading a csv with the phone numbers and the values of the variables for each campaign 4. send campagin If someone knows if this is possible or if you know a different/better way to do it please let me know. Thanks!
l
https://botpress.com/docs/integrations/integration-guides/whatsapp/introduction feel free to follow the guides above! To accomplish this you can start by: - Store the list of recipients and their template variables in a Table. - Use an Execute Code card (or a custom action) to iterate over the list for more info consult the WhatsApp docs!
n
Or you could also just do it within the Facebook business manager, and you can set up the campaign, and then whoever receives a message and replies would then be responded to by the bot.
l
Amazing suggestion Enoch thank you 😄
b
Thanks Ross!
Thanks Enoch, I currently create the templates using the business manager, but do you have more info on how to send the campaigns through the business manager?
n
You just set up a campaign and then Input all the phone numbers you want to send to.
Then you will need to create what's known as a template message, because it doesn't allow you to send custom messages to each person. Basically, you need to have a template message and then it fills in fields within that template message for each recipient. So, for example, if the template says "hello, and then name," it would fill in whoever's name is associated with that certain phone number when you upload the data to it.
Then you just send out your campaign and it will send those messages over a few depending on your time frame, it will send them out to the recipients. And then when the recipient sends a message back after receiving the message, because the bot should be connected to that WhatsApp account already, then the bot will take over the conversation from there. So you can kind of use them to start conversations
2 Views