Oran Aviv
04/10/2026, 11:43 AMDevRev
04/10/2026, 11:44 AM<https://api.whatsapp.com/resolve/?deeplink>, which is known to have compatibility issues on iPhone. The <https://wa.me/> format is the universally recommended deep-link format and generally works reliably across both iOS and Android.
Current Limitations
• There is no setting in the Descope Console (Authentication Methods > nOTP) to override or customize the WhatsApp link URL scheme.
• The nOTP connector configuration also does not expose a link format option.
Recommended Next Steps
• Submit a feature request — Reach out to Descope support or your account team to request the ability to configure the WhatsApp link format. The <https://wa.me/> format is the standard and this is a valid use case worth escalating.
For more information, you can refer to the following resources:
• OTP Settings Guide | Descope Documentation
• Twilio Verify Connector | Descope Documentation
• nOTP (WhatsApp) Settings Guide | Descope DocumentationMeir Wahnon
04/10/2026, 11:44 AMOran Aviv
04/10/2026, 11:44 AMBhagwanta Yeole
04/10/2026, 12:32 PMOran Aviv
04/12/2026, 9:10 AMBhagwanta Yeole
04/12/2026, 11:15 AM