Aksha Malik
02/16/2026, 11:08 AMconst data = {
email: this.loginId,
password: this.password
};
console.log('Submitting login via Interaction ID...');
const result: any = await this.nextFn('AMeyg_7npF', data);
getting error as
index.js:2 [Descope] [E062107]: User already exists Failed to sign up, login ID already exists - Error
at Object.error (index.js:2:58098)
at Es.<anonymous> (index.js:2:72540)
at Es.<anonymous> (index.js:2:88057)
at Generator.next (<anonymous>)
at s (index.js:1:653)
and also
Step "Create account" is waiting
{
"screen": {
"id": "byos-flow-copy/SC397AbsF1WwGA1Sx8B63mPQ8sbzi",
"state": {
"componentsConfig": {
"newPassword": {
"active-policies": "minlength,uppercase,lowercase,number,nonalphanumeric",
"available-policies": "[{\"compare\":\"\",\"data\":\"\",\"id\":\"minlength\",\"message\":\"At least {{value}} characters\",\"pattern\":\"^.{{{value}},}$\"},{\"compare\":\"\",\"data\":\"\",\"id\":\"uppercase\",\"message\":\"1 uppercase letter\",\"pattern\":\"[A-Z]\"},{\"compare\":\"\",\"data\":\"\",\"id\":\"lowercase\",\"message\":\"1 lowercase letter\",\"pattern\":\"[a-z]\"},{\"compare\":\"\",\"data\":\"\",\"id\":\"number\",\"message\":\"1 number\",\"pattern\":\"\\\\d\"},{\"compare\":\"\",\"data\":\"\",\"id\":\"nonalphanumeric\",\"message\":\"1 symbol\",\"pattern\":\"[^a-zA-Z0-9]\"}]",
"data-password-policy-value-minlength": "8"
},
"samlGroupMappings": {},
"ssoApplications": {},
"thirdPartyAppApproveScopes": {},
"userRoles": {},
"userSelectedTenant": {}
},
"errorText": "Failed to sign up, login ID already exists",
"errorType": "PasswordSignUpFailed",
"form": {
"email": "<mailto:aksha+36@signitysolutions.com|aksha+36@signitysolutions.com>",
"spAcsUrl": "",
"spEntityId": "",
"spMetadataUrl": ""
},
"inputs": {
"email": "<mailto:aksha+36@signitysolutions.com|aksha+36@signitysolutions.com>",
"spAcsUrl": "",
"spEntityId": "",
"spMetadataUrl": ""
},
"project": {
"name": "POC"
},
"pswdPolicy": null
}
},
"status": "waiting",
"stepId": "6",
"stepName": "Create account",
"action": "",
"error": {
"code": "E062107",
"description": "User already exists",
"message": ""
}
}
can you please help fix this issueAkash Jivane
02/16/2026, 11:23 AMAMeyg_7npF). This interaction ID corresponds to the Create Account step, so even when you try to log in with an existing user, the flow is still attempting to create a new account, which results in:
User already exists (E062107)In Descope flows, each step (Sign-up vs Sign-in) must have its own unique interaction ID.
Akash Jivane
02/16/2026, 11:25 AMdescope.startFlow('sign-up-or-in')Akash Jivane
02/16/2026, 11:25 AMinteractionId dynamically. The flow will automatically route users to sign-up or sign-in based on whether the user already exists.Akash Jivane
02/16/2026, 11:25 AMAksha Malik
02/16/2026, 11:26 AMAkash Jivane
02/16/2026, 11:26 AM