@Caleb Warren @Torie Warren So Pranati's parents came in to ask about costume returns. They said they never received any emails, or notices. I told them the costume was already fully paid for and they are able to keep them or donate them but we are unable to accept any returns. He then wanted to find out the issue about why they have not gotten any emails about it. I checked their mailer-lite account and they do not have any emails sent past March 2026, but he said they don't have any emails between May and June. He would like to know if its possible to get a refund, and I said let me bring this up to the studio directors to figure out what happened and what they would like to do. He agreed. Email: kunchala.home@gmail.com