@Torie Warren Clarification on Trial End Date procedure: Using an example to help understand. • Parent registered on September 25th • First available trial is October 1st • Do we give them the final contact date as October 7th or October 14th Reason being, when we spoke I wrote down, Free trials have a 1 week lap, but I never put where the lap starts :3 thank you!

Can we think through what issue we are trying to prevent and see if that helps give a hint/reminder for what the date might be? There's a specific issue we talked about that happens when we don't hit that last contact timeline that clears up which date it would be

October 7th. Needing to clear up the spot for another student and making sure they do not surpass two weeks past sign up date.

No its not two weeks past sign up date. It's to prevent them from lapping the class. We had several students that didn't confirm enrollment but showed up to class and snuck their way in before being charged. Luckily they were all Tina's classes so when she processed them she was able to add the start date accordingly.