@Torie Warren @Christina Alavezos Naomi McCoy's mom wants to move her up out of Mini Movers. Per protocol, she is to stay in the class and potentially evalled in January. Double checking these are my next step or if this dancer should be moved earlier

I dont have any information on their DOB, any previous notes on this in their board already from this season, and feedback from teacher to be able to give a full answer here. We'd need to first complete full due process

I believe there's a few mini movers in this class that are six right now. Emmy Tawab, Kylie Deng, and Naomi McCoy (not sure if Naomi is 6 but I know Naomi and Kylie are friends, maybe from school so I could see them both being 6). We held off on Emmy moving up because of focus issues and how she's been able to execute curriculum (part of which is following directions, going back to your tape spot when told, etc). When I was asked about moving up Kylie I felt like she had the same if not worse behavioral/focus issues than Emmy does, so decided she should be reevaluated after winter show. Naomi follows curriculum in this class a little better than Emmy and Kylie. I think it would still be best for the three of them to stay as mini movers until we get through winter show mainly because there's going to be a readjustment to leveling up, and since we are going into winter show it's not ideal timing for leveling up. They're all doing much better than they were at the beginning of the season, but I still think it's not the best time to move them up

Sending to channel as well so this doesn't get lost/missed: Thank you Tina for the feedback. Enrollment team if we can try to be sure to log notes and details in people's enrollment tickets it would really help catch a lot of these questions/issues. There was a slack I sent for us to check with Tina on leveling for Kylie and Naomi in August (sorry I didn't capture the date in my screenshot). It's marked with a checkmark so someone completed the task but there are no notes in their enrollment board for us to reference to when their parents reach out like this. Please put the notes from tina sent above into the dancers' enrollment board comments. Let's increase the amount of interactions, updates, and notes that get logged for the enrollment board. A similarly recurring issue is happening for level checks. We are missing level check cards across the board for enrolled/comp/returning dancers and evals aren't happening/being documented in class. Example: For the student Saniya, her level check card wasn't made or given to the teacher so at the end of class after noticing this I quickly wrote all the level check results from the teacher on paper and gave to the desk but they weren't logged into the system. Similarly, last thursday Parnika Thalla did a trial in lyrical but didn't have a level check card. I was assessing Ms. Katie and wasn't watching Parnika. Because there was no level check card, Ms. Katie also wasn't watching Parnika. I verbally checked in with front desk after her class and just said to clear her for the level but those notes also aren't in her enrollment board either. Can we update that please to get that logged Can we also just do a quick mental sweep through any other interactions, updates, notes that haven't yet been added to the enrollment board and get those added while they are relatively fresh today? Thank you

Hi Torie, some context. None of these notes made it to the enrollment board because for a period of time (before our personal meetings) during the summer we were focused only on Prospective, then Trial. The enrollment board made it back into rotation some time in September after we had retrained on the other procedures. We are gonna take the time today to go back to each one of those students and make sure their notes on their board, now I know how you want those boards updated. The original intent of flagging you about these emails was due to the asking of leveling up before the end of winter, as we had spoke in person that they could not do that once their trial was over unless specified by the instructor. Ill update this by when a parent asks if they could move up to talk to the instructor first and then flag it if it needs to be. Thank you.

Enrollment Board Hi I don't believe that context is correct. We were focused on prospective board for contact calls in summer solely because these students aren't enrolled in mailerlite or any outreach campaign to received notices to sign up for classes. I specified a few times that we were not doing any calls with the enrollment board because all of those dancers were already receiving auotomated emails several times per week with class schedules, reminders to sign up, etc during our enrollment campaign for returning students so they did not need individual contact via text and email. We did not touch trial board because there were no trials actively occurring during summer. Once trial orders came in we re-trained on trials and began that boards process. I again clarified that the enrollment people had just received their final email and we would still give them a few more weeks to sign up before reaching out to them. Engaging in the contact list for enrollment board can not be conflated with adding notes on a dancer's progress, questions, updates, or notes in the enrollment board. The fact that we are not actively engaging in the calls/contacts list in the enrollment board does not mean that we should just disregard adding any notes to their tickets and let all of that information fall away and not log them into the system But this also can't be correct because we actively re-trained enrollment procedure (aside from calls which we were still holding off on) in August before opening because left the returning student emails in the inbox for a bit and then cleared them before day 1 of classes. And I recall this because Ms. Julie also made a good point about what should we do with dancers who are in the enrollment board because they are returning dancer but they are trialing at the moment before officially re-enrolling and I had her make a new column altogether to process them into within the enrollment board. So I do know we were still actively using, sorting, and engaging in this board at the time of season 6 opening So I believe you are thinking of the contact list for the enrollment board, but that does not mean we weren't still actively using it and shouldn't have logged any notes for anyone. I also did clarify the procedure early on regarding how to make level check cards and where to log the info. I know this to be the case as I personally had classes where you all brought in level check cards to me. But at some point in the season these began to consistently be missed or forgotten and I pointed out the importance of please making sure we had these ready for all returning level check dancers. But also, even if that context was true or accurate, it would still not explain Parnika thalla not having a level check card last week and not having notes regarding her assessment in her ticket if the procedure was reinstated in September and her trial class was last week and the procedure still wasn't followed. The overall note here is that we are still (as of last week) missing level check cards and missing adding notes of all kinds to the enrollment board. I want to make sure that that is understood and not getting lost in the potential explanation of why that started, as the main issue is that it is still occurring and hasn't been rectified yet. I think we have a tendency to zoom in really specifically to one part of the note without zooming out to look at the larger picture of what's been asked. My examples solely serve to ensure you understand what I'm referring to for the general correction. Not the main focus of what needs to be responded to. Tatum I understand the intent. My response is that we aren't even to the point of asking that question yet. There's no reason to ask if she can move up at this point of the season if we haven't even confirmed yet if that is an appropriate course of action. I want this to be a general understanding though of order of operations. So not just specifically for this task/this process, but just in general noting that we have to first confirm if that action that we want to request is appropriate/applicable prior to making the request. Does that make sense?

Understood.