Hi checking on inbox? It looks like there's emails awaiting response/processing.

Hello, I am working on them. I had a parent call with a overcharge issue, and told them I would have an answer by end of day.

Sorry just following up here to get more info to understand course of the day. Understood regarding the phone call and I know you had hiphop 4-5, this just caught my eye because email is apart of opening but it was still pending at 7. -torie

Yes, as I was working on his order I realized it was going to take too much time, so I made it a task, and switch back to finishing the emails and other pending messages