<@U027QHEK9C0> when we cancel dancers is there a w...
# administration
i
@Caleb Warren when we cancel dancers is there a way to get this notification in github because I did not see this until it was too late and their subscription renewed. ⚠️ The trial subscription(s) on this ticket were not all cancelled. Please cancel them by hand in WooCommerce -- until then this family is still being billed. Order numbers on file: 43214 Run log: github.com/asidanceelite/students/…/33832448585 Permission to refund them?
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c
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It's happened 7 times, all still open
Ticket	Order(s) on file	Warned
asidanceelite/students#337 Rain Amaku	43206	Sep 3
asidanceelite/students#338 Sana Hussain	43214	Sep 4
asidanceelite/students#339 Olivia Do	43230, 43232	Sep 1
asidanceelite/students#341 Sanam Sadat	43228	Aug 26
asidanceelite/students#342 Maxine Yuu Adamos	43224	Aug 26
asidanceelite/students#344 Dhyana Chavda	43227	Sep 4
asidanceelite/students#358 Madeline Wong	43560, 43558	—
please look into these and cancel trials accordingly; I've fixed this for future issues where it will message here in slack instead.
i
@Caleb Warren was this taken care of or do you need me on it?
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c
I didn't look into this, please take this up @Indya-ASI
see thread @Indya-ASI
i
All were good, only had to cancel Madeline.