A refund for classes? Did she ask to cancel and we missed the notification? Last I saw via email she was going to try to bring her to jazz like a week or two ago?
Confirming Mariam's mom got both emails but did not open them. You would have to ask Julieta for approval to add them and if she says it can still work then yes but make sure mom is okay with adding the late fee ($15 at this time)
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Indya-ASI
04/10/2026, 12:00 AM
Based on all previous communication, she has never asked for a refund or to cancel, this is the first time. I checked all the emails and there was nothing. Here's the original message.
"Hi, we want to get a refund for our April and March subscriptions since we had a lot of class cancellations, we didn’t attend much and couldn’t make it to the makeup class schedules. I also want to cancel our sub moving forward."
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Torie Warren
04/10/2026, 12:14 AM
I'm gonna have to pause on this. I was going to say just cancel and refund, though it is really frustrating they did not previously ask for this AND said they were coming on March 27th.
BUT they just signed up for recital literally 6 days ago???? So now idk what is happening here. Did they ask for a refund for recital as well? They literally signed up after the April tuition was due sooooo idk how I feel about refunding all of this now since they literally just signed up
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Indya-ASI
04/10/2026, 12:31 AM
Im sorry, Ive made a mistake, correct parent but wrong student. This is about Featherstone not Winkler
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Torie Warren
04/10/2026, 12:38 AM
Ohhhhh that makes way more sense lol. Okay yea no I'm never about this life. I'll be nice and cancel refund april, but I'm not refunding March. They should have communicated about the make ups way back then. Tina reminded them about make ups in class in person and we sent emails AND the full year closures page is on the website which we link in every single closure email. You can extend a one time courtesy and refund april. March stands.
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Indya-ASI
04/10/2026, 12:40 AM
Thank you ma'am. I also got confused halfway through too! I agree and will communicate that with mom. Thank you 😛
Indya-ASI
04/10/2026, 2:12 AM
@Torie Warren regarding mariam, she only opened the emails today. I will check with Julieta,.