I am in the middle of processing them all, but I g...
# administration
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I am in the middle of processing them all, but I got stuck on one because I noticed something weird. @Torie Warren @Caleb Warren Cynthia Prado and Ying Wang accounts somehow merged under Cynthia's email. Ying Wangs trial order is under Cynthia Prado name and account for some reason, and basically says Ying Wang doesn't have an account at all? To fix this, would I need Ying to make a new account and do the sign up for Kyle again so an account populates and delete it from Cynthia? Secondary issue, there is now two cards on file under Cynthia's account and I didn't know which card belonged to which parent. How did this happen? Both Cynthia and Ying signed up in person on the tablet but Ying signed up and left while I was subbing Tina's class so I wasn't there to see the error on the tablet or prep it to make sure no one was logged in or anyone's information was saved. I knew of this error when I had a 3rd parent sign up in person last week and saw Ying's name populate so I triple check to make sure no one was logged in and no ones information was save and made sure it was on incognito.